The OTG Guarantee
Our 100% satisfaction guarantee ensures that every item you purchase at OTG meets your high standards—or you can return it for a replacement or refund (before the product is used). We believe in delivering quality products. All products have a warranty on manufacturing defects. After use we try and provide you the best possible service.
We have been outfitting outdoor adventurers since 2002. And in that time, we've learned a lot about what makes great gear. Our employees continually use all the gear we have to do the same activities that you do—from weekend day hikes to ascents in the Himalayas and from kayaking on Ganges to motorbiking in Ladakh.
Plus, we listen to your feedback. All of it. Bottom line? You can count on everything we offer to be highly functional and 100% satisfaction guaranteed. Which means you can't go wrong with gear from OTG.