100% Satisfaction Guarantee
Our 100% satisfaction guarantee ensures that every item you purchase at OTG
, we meet your high standards—or you can return it for a replacement or refund (based on authenticity of requests at OTG
's discretion). All products have a warranty on manufacturing defects. To return a product, please see our Returns Policy
We believe in delivering quality products. All our products are 100% original and brand new. Quality checks are done before shipping the product. After use we try and provide you the best possible service. However please note, OTG
guarantee does not cover ordinary wear and tear or damage caused by improper use or accidents.
We have been outfitting outdoor adventurers since 2002. In that time, we've learned a lot about what makes great gear. Our employees continually use all the gear we have, to do the same activities that you do—from weekend day hikes to ascents in the Himalayas and from kayaking on Ganges to motorbiking in Ladakh.
Plus, we listen to your feedback. All of it. Bottom line? You can count on everything we offer to be functional and 100% satisfaction guaranteed. Which means you can't go wrong with gear from OTG